insulation contractor NYC

Privacy Policy

Last Updated: March 15, 2026

Insulation Builders ("we," "us," or "our") operates the website insulation.builders. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information you provide directly:

  • Name, phone number, email address, and property address when you request a free estimate or contact us through our website forms
  • Project details and preferences you share during consultations
  • Payment information when you purchase our services (processed securely through third-party payment processors)

Information collected automatically:

  • Browser type, operating system, and device information
  • IP address and approximate geographic location
  • Pages visited, time spent on pages, and referring website
  • Cookies and similar tracking technologies (see "Cookies" section below)

How We Use Your Information

  • To respond to your inquiries and provide free estimates
  • To schedule and perform insulation services at your property
  • To communicate with you about your project, including follow-up and satisfaction surveys
  • To improve our website, services, and customer experience
  • To comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our website uses the following tracking technologies:

  • Facebook Pixel: We use Meta (Facebook) Pixel to measure the effectiveness of our advertising and deliver relevant ads to people who have visited our website. You can opt out of Facebook's interest-based ads through your Facebook Ad Settings.
  • Google Maps: We embed Google Maps on our contact page to help you find our location. Google may collect data through this embed according to Google's Privacy Policy.
  • Essential Cookies: Our hosting provider (Bluehost) and caching plugin (WP Rocket) use cookies to ensure the website functions properly and loads quickly. These cookies do not track you for advertising purposes.

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Hosting (Bluehost), email, CRM (Zoho), and payment processing providers who help us operate our business
  • Utility partners: National Grid, Con Edison, or NYSERDA when processing rebate applications on your behalf, with your consent
  • Legal requirements: When required by law, regulation, or legal process

Data Security

We use SSL encryption, security headers, and industry-standard practices to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

New York residents have additional rights under the NY SHIELD Act regarding data breach notification.

Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at: